Container ships, fulfillment centers, and last mile delivery cargo now take the place of retail stock area in the U.S.
Retail sales space formerly dedicated to customer assistance is rendered obsolete. Customers are encouraged to tap a screen for an onsite inventory of their selection, then tap another screen to pay.
Understaffed bank teller stations are pushing you online to drastically lower bank costs by reducing staff at local branches. Privacy at the teller window is a thing of the past.
Placing the restaurant kitchen in view of the customer adds dining drama, but mostly saves building space.
The newest, most efficient retail bricks & mortar shops in the best locations will prevail, with much of the older space relegated to repurposing or redevelopment.
Assessment professionals recognize this from increasing rent spreads driven by design efficiency and location.